Terms of Service
Last Updated: June 9, 2024
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Power Pulse ("we," "us," or "our"), concerning your access to and use of our website, mobile application, and physical fitness facilities (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.
Membership and Access
Eligibility
To be eligible for membership at Power Pulse, you must:
- Be at least 18 years of age, or be accompanied by a parent or legal guardian if under 18
- Complete all required registration forms, including health questionnaires and liability waivers
- Pay all applicable fees and charges associated with your selected membership plan
- Comply with all gym rules and regulations
Membership Plans and Fees
We offer various membership plans with different fee structures, benefits, and durations. Details of each plan, including pricing, will be provided during the registration process or can be requested from our staff.
- Membership fees must be paid in accordance with your selected plan
- Fees are subject to change with reasonable notice
- We reserve the right to offer promotional rates, discounts, or special offers that may not be available to all members
- Some services and classes may incur additional fees not included in basic membership
Membership Cards and Access
Upon joining, you will receive a membership card or access credentials that:
- Must be used each time you enter our facilities
- Are personal to you and cannot be shared, loaned, or transferred to any other person
- Must be presented upon request by our staff
- May be deactivated if your membership is frozen, suspended, or terminated
Rules of Conduct
To ensure an enjoyable experience for all members, you agree to follow these rules of conduct while using our Services:
- Treat all members, guests, and staff with respect and courtesy
- Wear appropriate athletic attire and closed-toe athletic shoes in workout areas
- Return equipment to its designated area after use
- Wipe down equipment after use with the provided cleaning supplies
- Use a towel when using fitness equipment and during classes
- Follow all posted safety guidelines and staff instructions
- Respect the personal space of others
- Do not engage in behavior that is disruptive, threatening, or creates an unreasonable risk of injury or harm
The following are strictly prohibited in our facilities:
- Harassment or intimidation of any kind
- Damaging or misusing equipment or facilities
- Use of illegal substances, alcohol, or smoking/vaping
- Unauthorized personal training or coaching of other members
- Solicitation of any kind, including the sale of products or services
- Photography or video recording without express permission from management and any individuals captured in the imagery
Health and Safety
You acknowledge and agree that:
- Physical exercise can be strenuous and potentially hazardous
- It is your responsibility to consult with a physician before beginning any exercise program
- You should discontinue exercise and seek medical attention if you experience faintness, dizziness, pain, or shortness of breath
- You will follow all safety instructions provided by our staff or posted throughout the facilities
- You will not use equipment improperly or in any manner that could cause injury
Limitation of Liability
To the maximum extent permitted by applicable law, Power Pulse and its officers, directors, employees, agents, and affiliates shall not be liable for:
- Any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our Services
- Any personal injury, including death, resulting from your use of our facilities, equipment, or services
- Any loss, theft, or damage to your personal property while on our premises
Termination
We reserve the right to terminate or suspend your membership at any time, with or without cause and without prior notice, including but not limited to:
- Violation of these Terms
- Conduct that we determine to be harmful, disruptive, or offensive
- Failure to pay membership fees
- Providing false information during registration
Cancellation and Refunds
Cancellation policies vary by membership type. Please refer to your membership agreement for specific terms. Generally:
- Monthly memberships may be cancelled with 30 days' written notice
- Annual memberships may be subject to early termination fees if cancelled before the end of the term
- Membership freezes may be available for medical reasons or extended travel
- Refunds are generally not provided for unused portions of membership, except as required by law
Changes to Terms
We reserve the right to modify these Terms at any time. We will provide reasonable notice of any significant changes. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@powerpulse.com
Phone: +91 9040184837